)
- Individual bookings (up to 5 reservations):
Confirmations are effective upon receipt of the required deposit settlement.
Please kindly keep us updated in case of any amendment required.
1/ Unilateral cancellation of the customer
All cancellations can be made without charge until December 20th 2026 included.
From December 21rst 2026 onwards, we regret that all cancellations (including shortened stay) will not be subject to refund or any transfer of deposit.
Administrative fees corresponding to 2% of the requested amount will be levied on any financial transaction. These fees are non refundable.
2/ Postponement, Cancellation of Congress.
In case of postponement of the Event referred to in this contract, the deposit paid will not be refunded but fully deferred to the credit of the new dates of the event.
- Group bookings (from 05 reservations):
Confirmations are effective upon receipt of the required deposit settlement & administrative fees (2%).
1/ Unilateral cancellation of the customer
Administrative fees corresponding to 2% of the requested amount will be levied on any financial transaction. These fees are non refundable.
- Between contract signing & June 30th 2026, free of charge.
- Between July 01rst 2026 and September 30th included, 2026:
The customer is granted a cancellation margin of 30% per hotel per night booked.
Excluding these 30%, any other cancellation will be charged up to 100% of the total amount cancelled.
- Between October 1st, 2026 and November 13th included, 2026:
The customer is granted a cancellation margin of 20% per hotel per night booked.
Excluding these 20%, any other cancellation will be charged up to 100% of the total amount cancelled.
- Effective November 14th, 2026:
Any cancellation will be charged up to 100% of the total amount cancelled.
However, any units resold by bnetwork as from that date would be subject to a refund post event.
2/ Postponement, Cancellation of Congress due to Major Force* .
In case of postponement of the Event referred to in this contract for Major Force and for the same destination, the deposit paid will not be refunded but fully deferred to the credit of the new dates of the event.
In the event of a cancellation due to force majeure as provided for in the contract, any deposits paid will be refunded according to a schedule to be agreed upon between bnetwork and the hotels, based on the cancellation date specified below.
In case of cancellation of the Event referred to in this contract for Major Force, a management fee of 5% will be applied whatever the date of cancellation of the Event in addition to the cancellation fees charged by the establishment:
- Cancellation allowed and without charges between the signing of the contract and September 30th, 2026 included.
- Cancellation fee corresponding to 50% of the total amount of the accommodation (per night, per hotel) between October 01rst, 2026 and October 31st, 2026 included.
- From November 02nd 2026: Penalty charge of 100% per hotel per night booked.
*Major Force is understood as any event at local, national or international level, beyond the control of the parties, not reasonably foreseeable at the time of the conclusion of the contract and which makes it impossible to fulfill the obligations of the parties, or entails risks of disturbances likely to seriously affect the organization and smooth running of the event and / or the safety of property and persons, such as a fire, a cyclone, a storm, an earthquake, a nuclear incident, an epidemic, a pandemic, a political, economic or social event, attacks (non-exhaustive list) as well as the cancellation or postponement of the Event for one of the causes set out in this article.
In such cases, bnetwork shall not be held liable for any damages, losses, costs, claims, or expenses of any kind.
Bnetwork invites the participants to take out a cancellation insurance policy to cover any costs incurred in the event of cancellation, postponement or transfer of the Congress into a virtual event.